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Dog Owners Reviews

We place a very high value on customer feedback to ensure we stay in tune with our clients needs and expectations and continue to deliver excellent results and customer service. Every customer is given a feedback form which may be returned freepost to our Head Office. The feedback is logged, and where client permission has been given, the testimonials from those feedback forms are published below.

I rescued George a year ago, and he is now two years old. He still has the energy of a puppy, and had the mind set of an untrained adult wanting to do whatever he pleased. Susan was an excellent trainer (training my dog as well as me) gaining respect from my dog immediately. I feel confident in his current progress, and for his improvement in the future as I can contact her if I forget how to do a specific exercise. I never thought I would be able to train my dog without a shock collar until the training sessions with Susan.
Madison W., Nokomis, Florida 6th January 2017


Susan is a wonderful trainer. I contacted Susan when I was seriously considering giving my girl up. After the first lesson Susan had me convinced that Sheba is both a very happy and a smart dog. She learns quickly what is expected so I learned quickly that the biggest challenge is not Sheba, but for me to consistently apply what we learn. Susan listens to my concerns and when one method doesn't work she is right there with another. Sheba loves & respects her. My primary goal was to be able to enjoy a loose leash walk - and now we do! Sheba has dog aggression and we addressed it quite effectively by establishing & maintaining good walking habits - plus a couple of tricks out of Susan's deep bag! We're still working on it, but the change in Sheba is dramatic. I love the lack of words and use of sounds & tones to get Sheba to respond. Sheba is in her forever home and we'll continue to work & play together. We could have had a very different outcome if I hadn't called Susan. Thank you Susan!
Renee H., Sarasota, Florida 15th December 2016


Susan was great! She helped us cover all topics we were in need for! We are so please with Chiefa's outcome. She has come such a long way in just a month Thanks Susan you're awesome !!
Brett N., North Port, Florida 24th June 2016


Susan was wonderful to work with! Before training with her, I was terrified to have people over to the house or take Sky to the dog park. As a rescue, he was terrified of men and often acted out aggressively when he felt threatened. Susan was very knowledgeable and calm, which helped me remain calm and learn how to assert control in situations when Sky would become aggressive. Susan has taught me techniques that I use on a daily basis and her training has helped me finally feel confident in my ability to communicate with Sky.
Samantha B., Boca Raton, Florida 21st June 2016


Susan was wonderful to work with! Before training with her, I was terrified to have people over to the house or take Sky to the dog park. As a rescue, he was terrified of men and often acted out aggressively when he felt threatened. Susan was very knowledgeable and calm, which helped me remain calm and learn how to assert control in situations when Sky would become aggressive. Susan has taught me techniques that I use on a daily basis and her training has helped me finally feel confident in my ability to communicate with Sky.
Samantha B., Boca Raton, Florida 21st June 2016


Bentley is our rat terrier-Jack Russell mix rescue dog. He was 8 months old when we got him - high energy, a jumper and a mind of his own - but handsome! Susan's training for the three of us has profoundly changed us. We have an obedient, loving and positively delicious dog. He really is so much fun to be around. He gets along with the other dogs in the neighborhood. He has helped bring two dogs who escaped from their owners homes back to where they belong. He has comforted us in the middle of the night and "protected" us during the day. Because of Susan, we have the pet we have always wanted. As an aside, Susan said Bentley was smart. So, I taught him to say, "Out," when he has to go. He really does say it, and only when he has to go! Susan has REALLY been the trainer we needed to make the three of us happy. Thank you Susan.
Sharon B., Coconut Creek, Florida 20th March 2016


Bosco is a 3 year old Havanese that barked, jumped and was out if control when someone came to the door. Susan gave us the tools to keep him back from the door and wait until we released him. We worked with Bosco every day for at least 20 minutes and within a few days he did it perfectly. We now can answer the door, receive food or packages with him waiting away from the door until we say it's ok to come. We use the same technique when landscapers or other maintenance people are around. What a difference to not hear barking when someone arrives!
Sharon F., Coral Springs, Florida 21st September 2015


We adopted our dog Piper in January 2015 from a pet rescue. Piper had fear issues and within a few weeks it developed into protective aggression towards outside people and animals. As her sense of belonging and level of comfort with her new home and family grew it seemed to be getting worse. Things were so bad that nothing we did could break her attention from whatever issue she was �attacking�. We knew right away that we needed help! Thankfully we were referred to Susan with Bark Busters by our veterinarian�s office. Susan came to our home to help us work with Piper. Immediately Susan�s help and instruction showed results. After the first session we knew how to watch Piper�s body language and also our own. We better understood developing consistent commands and rewards to reinforce desired behavior. Very quickly we were able to help Piper understand the family hierarchy and allow her to relax knowing that she didn�t need to be the protector. By the second session with Susan, Piper was a new dog! Now Piper is a great listener, and I know I can gain her attention under any circumstance. We are so very thankful to Susan and Bark Busters for helping us reach the lovable gentle dog we knew Piper could be.
Mark T., Lake Worth, Florida 20th April 2015


I would like to praise the training for us and our Lab puppy that Susan has provided while we have been in Florida. Bailey is a very large, strong 8 month old who has been quite difficult for us to control. Susan has demonstrated training that has helped us progress in controlling him around people and other dogs. coming when called, and leash walking. Many thanks for your service. I highly recommend Susan and Bark Busters for providing much needed help.
Joanne S., Ocean Ridge, Florida 3rd April 2015


After nearly 15 years of being without a dog, my daughter presented me with a puppy. I had no idea how to train this little long-haired miniature dachshund. Susan McNichol arrived, and with her guidance, I have a well-behaved dog who looks forward to her training time. Susan demonstrates the techniques and guides me to working with my dog. Susan is professional, personal, and delightful to be with. She relates firmly, yet kindly, to Eilee. I could not be more pleased with the results.
Betsy Ortlip, Ocean Ridge 21st May 2010


Susan is an excellent trainer, especially for me with my dog! She helped me feel comfortable as she taught me to learn so that I could help my dog as much as possible with his challenges (after he was neutered at age 8). It has been so rewarding to see the changes in him...which I do believe happened mainly because of the changes in me. My dog Bebito is always so happy to see Susan whenever we run into her in the neighborhood. I recommend Bark Busters and Susan McNichol to anyone who asks because it's money well spent.
Marlene Figueroa Ross, Boynton Beach 18th August 2009


Susan was very professional. She seems to have a genuine love of animals.
Sharon McCombs, Boca Raton 6th July 2009


Susan, our trainer, has done wonders with Zoe. I was at my wit's end with her behavior, but she is a totally different dog and getting better all the time. Thanks, Bark Busters!
Joan W., Boynton Beach, FL 15th November 2005


I was almost at the end of my rope with my wire haired fox terrier puppy. She nipped, growled at me, and was in general the most aggressive puppy I've ever had. During the first visit from Susan, I began to realize that my puppy's behavior was totally my fault with the way I was raising her. We have now had two visits from Susan and she is a very different puppy. I don't know what I would have done without her.
Joan W., FL 7th November 2005




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